Venezianico S.r.l., with registered and operational office at Corso Silvio Trentin 76, San Donà di Piave (VE) – 30027, VAT no. 04427770278 (hereinafter, the “Data Controller”), owner of the website https://it.venezianico.com (hereinafter, the “Website”), as Data Controller of the personal data of the Users who browse and who may also be registered on the Website (hereinafter also referred to simply as “Users” or “Data Subjects”), hereby provides the privacy policy pursuant to Article 13 of EU Regulation 2016/679 (hereinafter also referred to as the “Regulation” or “Applicable Law” or “GDPR”).
It is hereby clarified that some of the processing activities covered by this Privacy Policy also apply to Customers who physically visit the “VENEZIANICO ATELIER” store located at Corso Silvio Trentin 76, San Donà di Piave (VE): upon purchase of one of our products, we offer new Customers registration on the Shopify platform (the same used for online purchasers), also specifying that their e-mail address will be used for future e-mail marketing activities.
It is further clarified that this Website and the services possibly offered through it are reserved for individuals over the age of eighteen: the Data Controller does not, therefore, collect personal data relating to individuals under 18 years of age. In any case, upon specific request, the Data Controller will promptly delete any personal data inadvertently collected relating to individuals under the age of 18.
The Data Controller places the highest importance on the right to privacy and protection of the personal data of its Users: for any information regarding this privacy policy, Users may contact the Data Controller at any time, also using the methods described in point 4.
Purpose of the processing
The personal data of the Users will be lawfully processed by the Data Controller pursuant to Article 6 of the Regulation for the following purposes:
Website navigation, in connection with the ability to collect User data required on a technical level (so-called technical cookies), such as the IP address, while browsing the site; regarding other cookies installed on our site, please consult the cookie policy available on our website.
Sending newsletters or other promotional material to individuals who are not Customers (in this case the legal basis for processing is the Data Subject’s consent, GDPR Art. 6, para. 1, letter a).
Responding to requests for information, received by the Data Controller via the contact form or by other means (e.g. phone or email contact). (In this case the legal basis is the necessity to perform a request by the Data Subject, GDPR Art. 6, para. 1, letter b).
Registration to the reserved area of the site (to monitor online purchases, order history, order status, etc.). (In this case the legal basis is the necessity to perform a request by the Data Subject, GDPR Art. 6, para. 1, letter b).
Legal obligations, namely to comply with legal obligations imposed by laws, authorities, regulations or EU legislation. (In this case the legal basis is the necessity to comply with legal obligations, GDPR Art. 6, para. 1, letter c).
Contractual obligations and service provision in the case of online or in-store purchases at Corso Silvio Trentin 76, San Donà di Piave (VE), to execute the General Terms and Conditions of Sale (accepted by the User at registration on the Website) and to respond, also through our customer care, to specific Customer requests. (In this case the legal basis is the necessity to perform the contract and respond to the Data Subject’s requests, GDPR Art. 6, para. 1, letter b).
Contact regarding incomplete purchases, i.e., the User may be contacted via the email address or phone number provided during navigation, registration, or the beginning of the checkout process, in order to receive support for completing the purchase. The legal basis is the Data Controller’s legitimate interest in facilitating the completion of the purchasing process, pursuant to Art. 6, para. 1, letter f) of the GDPR. In case of use of the WhatsApp channel, contact will only occur if the Data Subject previously provided their number for communication with the Data Controller. The Data Subject may object to this processing at any time.
Administrative-accounting purposes, i.e., to perform organizational, administrative, financial, and accounting activities functional to the fulfillment of contractual and pre-contractual obligations. (In this case, the legal basis is the necessity to comply with legal obligations, GDPR Art. 6, para. 1, letter c).
Sending “soft spam” commercial communications, i.e., the Data Controller will send commercial communications regarding products similar to those already purchased, using the email addresses provided for such purchases (in this case the legal basis is the combined provision of Art. 130, paragraph 4 of Legislative Decree 196/2003 and subsequent amendments and Art. 6, para. 1, letter f of the GDPR – legitimate interest).
Klarna payment method. In order to offer the User/Customer Klarna’s payment methods, we may transmit their personal data to Klarna during checkout. The user's personal data transferred is processed in line with Klarna’s privacy policy. (In this case, by choosing this payment method, the User/Customer consents to the transmission of their personal data to Klarna).
Methods of processing and data retention periods
The Data Controller will process Users’ personal data using manual and IT tools, with logics strictly related to the purposes stated above and, in any case, in a way that ensures the security and confidentiality of the data.
Users’ personal data will be stored only as long as strictly necessary to fulfill the purposes listed in paragraph 1 above, or in any case as long as necessary for civil protection of the interests of both the Users and the Data Controller. In relation to purposes 1.b and 1.h, data will be stored until the User objects to the newsletter via the appropriate link or through the means described in paragraph 4.
Data communication and dissemination scope
The personal data of the Users may be accessed by the Data Controller’s employees and/or collaborators, as persons in charge of managing the Website and/or sales operations and/or customer care. These individuals, formally appointed as “Data Processors” by the Controller, will process Users’ data exclusively for the purposes stated in this privacy policy and in accordance with Applicable Law.
Furthermore, Users’ data may be accessed by third parties who process personal data on behalf of the Controller as “External Data Processors”, such as, by way of example, providers of IT and logistics services, outsourcing or cloud computing service providers, professionals and consultants.
Data may also be communicated to the Tax Authority and/or other public bodies if required by law or upon their request.
Data Subjects have the right to request a list of Data Processors appointed by the Data Controller, by submitting a request using the contact methods provided in paragraph 4 below.
Data Subjects’ Rights
Data Subjects may exercise their rights under the Applicable Law, including the right to request access to their personal data, correction or deletion, restriction of processing or opposition to processing, or the right to lodge a complaint with the Data Protection Authority.
You may contact the Data Controller using the following methods:
By sending a registered letter with return receipt to the registered office of the Controller
By sending an email to: info@venezianico.com
For the Data Controller,
VENEZIANICO SRL
The legal representative
Dr. Alberto Morelli